Scoot, the low-cost subsidiary of Singapore Airlines, has launched PayID as a new payment option for Australian customers, partnering with real-time payments provider Azupay to support fast, secure account-to-account transactions at checkout using Azupay’s PayID-based experience.
The PayID option, delivered through Azupay’s PayID-based checkout experience, is now live across Scoot’s digital booking channels, including its website and mobile app, and is positioned as the leading payment choice at checkout alongside cards and digital wallets. By enabling bank-based payments, Scoot is expanding customer choice to meet growing customer expectations for easy and secure account-to-account payment in Australia.
“As Scoot continues to grow and expand our network, it is important that our digital and payment experiences also scale alongside the business,” said a Scoot spokesperson. “At Scoot, we constantly look for ways to improve our customer experience and introducing PayID provides our Australian customers an added option at checkout, enhancing convenience and seamless travel experiences. We will continue to innovate and grow our offerings to provide our customers with reliable and quality services, as well as customisable and differentiated products.”
“Scoot has been deliberate about how it evolves the customer booking experience as its business grows,” said Trent Daniel, Chief Customer Officer at Azupay. “PayID gives Scoot a practical way to expand payment choice for Australian customers, with real-time confirmation at checkout and a simple experience for customers paying directly from their bank account.”
For airlines operating in high-volume environments, account-to-account payments add another secure and efficient way for customers to pay, complementing existing card and digital wallet options. PayID enables customers to complete payments in real time using their existing banking apps, delivering a smooth and familiar checkout experience.
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About Scoot
Scoot is the low-cost subsidiary of Singapore Airlines. Scoot painted the skies yellow in June 2012 and merged with Tigerair Singapore in July 2017, retaining the Scoot brand for a new chapter of growth. To date, Scoot operates a modern and efficient fleet of over 50 aircraft, comprising widebody Boeing 787 Dreamliners, single-aisle Airbus A320 family aircraft, and the Embraer E190-E2 aircraft. Scoot currently flies to over 80 destinations across 18 countries and territories in the Asia-Pacific, the Middle East and Europe.
Scoot is more than your typical low-cost carrier (LCC). Scoot is passionate about travel, connecting people and cultures, and pushing boundaries. It does so by continually innovating and seeking new opportunities for growth. As a leading and award-winning LCC, Scoot strives to provide its customers with reliable and quality services, customisable and differentiated product offerings, as well as comfortable and seamless travel experiences at great value.
For more information, visit FlyScoot.com.
About Azupay
Azupay is an Australian payments technology company specialising in real-time, account-to-account payments via Australia’s New Payments Platform (NPP). Azupay works with leading banks and enterprises to support secure, instant payments for high-volume, high-trust use cases, and partners with payment providers to extend the benefits of NPP-based payments to smaller businesses.
Azupay’s platform enables organisations to receive payments, send payments, and initiate pull payments, supported by account verification, fraud controls, automation and hosted payment experiences designed to reduce friction and improve operational efficiency. Azupay processes millions of payments each month across sectors including travel, telecommunications, government, wagering, property, education and digital platforms.
Azupay’s purpose is to make real-time payments work in the real world, and at scale, with strong risk controls, and at materially lower cost than traditional card-based systems.
For more information, visit azupay.com.au.
