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Real-time payments for real-world claims 

Azupay helps insurers and financial institutions move money instantly and securely, improving efficiency and customer trust.

Trusted by leading Australian platforms and enterprises

The challenges in insurance

Slow, complex payment processes frustrate customers, increase risk, and add manual overhead for compliance-heavy organisations.

What’s holding insurance businesses back?

  • Failed direct debits and expired cards driving premium leakage. 
  • Slow claim payouts eroding brand trust. 
  • Manual exceptions and reconciliation wasting operational time. 
  • Growing compliance and audit pressure from regulators. 

How Azupay changes the game

We modernise premium collections and payouts combining speed, verification, and compliance.

How it works

1

Request

Trigger a payment request from checkout, an invoice, or a payment link.

2

Approve

Customer approves in their banking app. Simple, secure, no card needed.

3

Receive

Payment confirmed instantly. Funds land in your account, reconciled with rich data.

Payid

Why Enterprises Choose Azupay

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    Licensed and compliant (AFSL).

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    Trusted by banks, PSPs, and platforms.

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    Easy integration with ecommerce systems, POS, and ERP.

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    Real-time 24/7 settlement.

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    Enterprise-grade security and monitoring.

Proof that Azupay boosts performance

Azupay streamlines premium collection with a smoother payment experience, reduces the cost of accepting high-value policies, and keeps cash flowing with instant settlement.

The rapid growth of Australia’s real-time payment rails shows why insurers are modernising their payment infrastructure and shifting to real-time payments.

 

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    NPP moves A$7B daily, growing 22% YoY.

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    128M+ accounts ready for PayID and PayTo.

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    Over one-third of A2A payments now run on NPP.

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    Real-time settlement cuts delays and simplifies reconciliation.

Real outcomes. Trusted stories.

Proof of the value we deliver, in our clients’ own words

“Implementing Azupay’s PayID solution has solved our payments challenges by giving our users the ability to instantly contribute to their savings and to withdraw to their bank accounts as and when they need it. It’s now our most popular transfer type as customers are accustomed to using this method. We’ve seen a significant decrease of first funding time since the launch of PayID to the Blossom App.” 

Gaby Rosenberg, Co-founder, Blossom

Azupay’s combined PayID and PayTo interface, including passkey verification, allows us to offer instant bank payments with a fast and seamless return payment experience. PayID and PayTo are an essential component of our overall payment mix that combine simplicity and familiarity of use for our customers with technical reliability and payment certainty for us.

Michael Gulliver, Global Payments Manager, Webjet

Working with Azupay has allowed us to modernise the way Australian universities handle payments. The ability to offer PayID and PayTo in a real-time, fully reconciled way is a game-changer for institutions and students alike. It has streamlined operational processes and lifted the student experience.”

Alan Smith, Director, Xetta Nelnet International

So refreshing to deal with a company providing high tech solutions who have such a personal touch to the interactions. It flows through all team members which is testament to the culture of the Azupay business.

David Joll, Director, PrizePay

Proof your business needs

Evidence of real-time payments at scale.

2M+

Australians already using Azupay-powered
experiences and growing

90%

Customer conversion at checkout*

150M

NPP transactions a
month^

28M

PayID registrations nationwide^

*Source: Azupay, September 2025 of Airline and Travel Industry |

^Source: AP+ data, August 2025 and RBA payments data

Where Azupay delivers impact

From retail to travel, insurance to government, we help enterprises cut costs, reduce failures, and get paid faster.

Travel and airlines

Travel and airlines

Improved checkout conversion with real-time settlement; instant and reliable refunds.

Learn more
Insurance and financial services

Insurance and financial services

Payments modernisation made easy. Instant claims payouts with identity and account checks built

Learn more
Government and utilities
Industry

Government and utilities

Increase back-office efficiency and customer experience. Immediate confirmation; transparent audit trails that

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eCommerce and retail
Use Case

eCommerce and retail

Instant payments that keep customers shopping At a glance: what you can do

Learn more
Gaming 

Gaming 

Frictionless pay-ins and instant, compliant payouts. Give players a fast, trusted experience

Learn more

See what you’ll save

Discover how Azupay cuts costs
compared to cards, BNPL, EFT, and cheques.

Plan your integration

Speak with our team to map out the fastest way to go live – direct or via a partner platform.

Explore more ways to pay with Azupay

Receive payments

Get paid instantly with a simple Pay by Bank experience. Use PayID and PayTo to collect from customers in real time. Cheaper than cards, more reliable than EFT, and easier to reconcile.

Pull payments

Go beyond direct debit. Power subscriptions, instalments, and top-ups. Flexible agreements that reduce failures and keep customers in control.

Send payments

Issue funds instantly, whether you’re issuing refunds, claims, or payouts. Complete with account verification and compliance built in for peace of mind.